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Home > About Us
About UsSince 1997, we have been helping families just like yours reduce the high cost of funerals without sacrificing quality or dignity. We are locally owned and family operated. We promise to treat you with the respect, dignity and compassion that a neighbor should expect. Let us show you why hundreds of families from all over East Texas have selected a casket from Ferrell's Caskets.
Ferrell's Caskets offers a complete line of 16,18 and 20 gauge steel caskets. Additionally, we offer a full line of wood caskets. We pride ourselves on offering quality caskets at affordable prices. Our caskets range in price from $495.00 to $2,900.00. We will deliver to the Funeral Home of your choice.
MISSION STATEMENT
Helping families reduce funeral costs without sacrificing quality or dignity by providing affordable options and educating the funeral consumer on the various laws that are related to their funeral purchase.
GUARANTEE
Once your casket order has been received, we will immediately inspect the casket prior to packaging and arrange for delivery. We guarantee your casket will be delivered as ordered to the shipping address you provide. If you are not completely satisfied please call our customer service department.
RETURN/CANCELLATION POLICY
If for any reason you are not 100% satisfied with your casket selection, we will work to make your order right. Refunds will processed once the casket has been returned without damage to our warehouse. Please allow 7 -10 business days for your refund to be processed. You may choose to cancel your order at anytime. However, canceled orders once shipping has occurred will result in a 30% restocking fee plus the actual cost of delivery and or returned delivery/shipping expenses.
PRIVACY POLICY
Your privacy is important. Ferrell's Caskets is dedicated to protecting yours. Any information we collect is used only to provide you with additional information regarding our services. Ferrell's Caskets takes privacy seriously and as such we take precautions to ensure that none of your privacy rights are violated.
Ferrell's Caskets does NOT trade, sell or rent out your email address or other personal information to any third party. All information you share with us is strictly confidential.
Ferrell's Caskets has implemented a number of security procedures to secure protection of your personal information. Your information is contained within securely controlled networks and can only be accessed by employees with the appropriate level of access.
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